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You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
6. Third Party Links
From time to time this website may also include links to other websites. These links are provided for your information only. We have no control over the contents of linked sites or resources, and such links do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
7. Contract Creation
The technical steps required to create the contract between you and us are as follows:
You place the order for your products on the website by pressing the “checkout now” button at the end of the checkout process. You will be guided through the process of placing an order and will be under an obligation to pay for the products in full (or in the case that you select the Finance payment option, the applicable deposit) to complete the order.
Once you have paid for your order at our checkout you will be sent a confirmation email detailing the products you have ordered. Please note that this email is an acknowledgement of the order and does not constitute as acceptance of the order, you should note that no contract exists between us for those products at this stage.
You will be contacted by a member of our sales team within 48 hours to confirm acceptance of the order. The completion of the contract between you and us will take place on the despatch of the products from our warehouse, unless we have notified you that we do not accept your order, or you have cancelled it with our sales team.
Non-acceptance of an order may be a result of one of the following:
• The product you ordered being unavailable from stock
• Our inability to obtain authorization for your payment
• The identification of a pricing or product description error
• You not meeting the eligibility to order criteria set out in the main Terms & Conditions
We reserve the right to request proof of identification from you at the point of click & collect handover. If you are asked for proof of identification and are unable to provide us with any, we reserve the right to withhold a delivery or click & collect the order.
Should we have taken payment prior to non-acceptance of your order then we will refund you, but please note that it can take up to 10 days for the bank to transfer the funds to you.
The contract will be concluded in English.
Please note that you are entitled to cancel this contract if you wish provided that you exercise your right no longer than 14 days after the day on which you receive the products. You are required in this instance to request a cancellation via our sales team at firstname.lastname@example.org
We hope that you are happy with your purchase, however we appreciate that occasionally goods may not be suitable or are damaged in transit. For orders placed online full details of our returns policy can be found on our Delivery & Returns page.
10. Personal Information
11. IT Safeguarding
We are not responsible or liable for any loss or damage caused by viruses, or defects of any description as a result of your use of the website. It is your responsibility to ensure that you have adequate protection from, and to scan for, computer viruses.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
12. Linking to our website
You may link to our home page, provided that you have our prior written permission and you do so in a way which is fair and legal and does not take advantage of nor damage our reputation. You may not establish a link to our website in such a way as to suggest any form of endorsement, association or approval where none exists, this includes 'hotlinking'. You must not establish a link from any website that is not owned by you.